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Device Tips &
Repair Guides

Helpful advice from our technicians in Texarkana β€” when to repair, when to replace, and how to protect your devices.

My Phone Screen Is Cracked β€” Should I Repair It or Buy a New Phone?

Cracked screens are the #1 reason customers walk through our door in Texarkana. Here's how to decide whether a repair makes more financial sense than replacing your device entirely.

The Cost of a Screen Repair vs. a New Phone

In most cases, a quality screen repair at a local shop costs a fraction of what a new device costs. For iPhones and Samsung flagships, screen replacements typically run $80–$200 depending on the model β€” compared to $800–$1,200 for a new phone.

When Repair Makes Sense

  • Your phone is less than 3 years old and otherwise works great
  • The crack is only on the glass β€” touch still works normally
  • You have data on the device you want to keep
  • Your phone is still under warranty or you have device protection

When Replacement Might Be Better

  • Your phone is 5+ years old and already slow
  • Multiple things are broken (screen, battery, charging port)
  • Repair cost exceeds 60–70% of device value

Pro Tip: A cracked screen left unrepaired can get worse β€” moisture, dust, and further damage can creep in through the cracks and turn a $120 fix into a much bigger problem.

Dropped Your Phone in Water? Do These 5 Things Immediately

Water damage is one of the most time-sensitive device emergencies. What you do in the first 10 minutes can be the difference between a saved phone and a paperweight.

Step 1: Get It Out and Power It Off

Remove the phone from the water immediately. If it's still on, power it off right away. Do not try to charge it or test if it works β€” electricity + water = more damage.

Step 2: Don't Use Rice (Seriously)

The "put it in rice" trick is a myth. Rice doesn't absorb moisture effectively inside a phone and can leave dust and starch residue that causes additional damage. Skip it.

Step 3: Remove What You Can

Take out the SIM card, SD card, and case. Gently dab (don't rub) the exterior with a dry cloth. Don't use a hair dryer β€” heat can warp components.

Step 4: Bring It In ASAP

The sooner you get to a repair shop, the better your odds. Corrosion starts within hours. Our technicians will open the device, dry it professionally, and assess the damage.

Time Is Critical: The sooner you bring in a water-damaged phone, the better the odds of recovering your data and contacts. Don't wait.

Signs Your Phone Battery Needs to Be Replaced (And What Happens If You Ignore It)

Battery problems are easy to overlook β€” until your phone dies at 40% or worse, your battery swells up and starts pushing the screen off your phone. Here's what to watch for.

Warning Signs of a Failing Battery

  • Phone dies before hitting 20% or even 40%
  • Battery percentage jumps around erratically
  • Phone gets unusually hot while charging or in use
  • Device randomly shuts off even when battery shows charge
  • Phone feels thicker than usual or screen seems lifted (swelling!)

The Danger of a Swollen Battery

A swollen battery is a serious safety issue. Lithium batteries can expand with age and improper charging habits. If your phone feels physically thicker or the screen is separating from the body, stop using it and bring it in immediately.

How to Extend Battery Life

  • Avoid charging to 100% and letting it drain to 0% regularly
  • Use the original or certified charger β€” cheap cables degrade batteries faster
  • Keep your phone out of extreme heat (car dashboards in summer)
  • Enable optimized battery charging if your phone supports it

Check Your Battery Health: On iPhone, go to Settings β†’ Battery β†’ Battery Health. If it's below 80%, a replacement will dramatically improve your experience.

Nintendo Switch Screen Cracked? Joy-Con Drifting? We Fix It in Texarkana

Game consoles are an investment β€” and common issues like Joy-Con drift, cracked screens, and charging problems are very fixable. Here's what we see most often and what to do about it.

Joy-Con Drift β€” The Most Common Switch Complaint

Joy-Con drift happens when your joystick registers movement even when you're not touching it. It's caused by wear on the joystick mechanism and is 100% repairable. Don't throw out your controllers β€” bring them in.

Cracked Nintendo Switch Screen

The Switch OLED screen is gorgeous β€” and unfortunately fragile. If your screen is cracked or has dead pixels after a drop, we can replace it and have you gaming again the same day.

PS4 / PS5 & Xbox Issues We Fix

  • Disc drive not reading games
  • HDMI port damaged or loose
  • Power supply failures
  • Controller button/stick repairs
  • Overheating / fan replacement

Still Have Questions?

Call, text, or stop by β€” we're happy to help figure out what's going on with your device.

Contact Us (903) 708-1580